This document outlines our policy relating to any Personal Information [defined below] you provide us.

Introduction
We, at ‘Hayagriva Software Private Limited’ [“We” or “Hayagriva”] are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit some of Hayagriva’s Web site pages on www.yoknowledge.com [ the ‘Web site’] without telling us who you are or revealing any Personal Information about yourself. However, it is likely that you will disclose Personal Information to us in the one or more of the following ways:

a. By registering on www.yoknowledge.com

b. By posting Personal Information while using one or more of the services, products or facilities available on www.yoknowledge.com

c. Through the “cookies” or other tracking technologies used on the Web site pages on www.yoknowledge.com


Cookies and Other Tracking Technologies
Some of our Web site pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

To protect your privacy, we have adopted the following principles:
• Notice
• Choice
• Security
• Access/Accuracy


Notice

•	Collection of Personal Information shall be for purposes relating to the provision of Services, products and other features and facilities on www.yoknowledge.com;
•	All reasonable steps will be taken to obtain accurate Personal Information which will not be kept longer than necessary or will be destroyed in accordance with the internal regulatory retention norms;
•	Personal Information may not be used for any purposes other than those for which it was collected at the time of collection or purposes directly related thereto;
•	You have the right of access to and for correction of your Personal Information held by us and Your request for access or correction will be dealt with in accordance with internal norms and may entail a reasonable fee.

Choice
You may choose whether or not to provide Personal Information to Hayagriva. If you choose not to provide the Personal Information we request, you can still visit some of the Web site pages of www.yoknowledge.com.

If you chose to have a relationship with Hayagriva, or an affiliate, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.


Security
Wherever your Personal Information may be held within Hayagriva or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.

It is important for YOU to protect against unauthorized access to YOUR password and to YOUR computer. Be sure to sign off when you finish visiting the Web site.


Third Party Services
Third parties provide certain services available on www.yoknowledge.com on Hayagriva’s behalf. Hayagriva may provide information, including Personal Information, that Hayagriva collects on the Web site to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which Hayagriva maintains www.yoknowledge.com and mailing lists. Hayagriva will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Hayagriva's behalf.

YOU expressly agree that Hayagriva bears no liability whatsoever, for real or perceived privacy invasion or tracking technologies used by third-party services providers. YOU agree that Hayagriva has no control over any such activities of third-party services, and that any remedies must be sought solely against those services providers by YOU.


Your Consent
By using www.yoknowledge.com you consent to the terms of this Online Privacy Policy and to Hayagriva's processing of Personal Information for the purposes given above or as explained where Hayagriva collects Personal Information specifically for certain purposes on www.yoknowledge.com. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on www.yoknowledge.com for a reasonable period of time. You agree to check for changes.


Information security
• We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
• We may restrict access to your Personal Information to anyone who needs to know that information in order to operate, develop or improve our services.


Updating your information

•	We provide mechanisms for updating and correcting your Personal Information for our services. For more information, please see the help pages for each service.

Children

•	Hayagriva will not contact children under the age of 18 about special promotions or for marketing purposes without a parent's permission.
•	Hayagriva does not ask a child under the age of 18 for more Personal Information, as a condition of participation, than is reasonably necessary to participate in a given activity or promotion.

Information Sharing and Disclosure

•	Hayagriva does not rent, sell, or share Personal Information about you with other people or non-affiliated companies except to provide products or services you've requested, or when we have your permission, or under the following circumstances:
•	We provide the information to partners who work on behalf of or with Hayagriva under confidentiality agreements. These companies may use your Personal Information to help Hayagriva communicate with you about products or services from Hayagriva and themselves. However, these companies do not have any independent right to share this information.
•	We have a parent's permission to share the information if the user is a child under the age of 18.
•	We respond to warrants, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
•	We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Hayagriva 's terms of use, or as otherwise required by law.
•	We will transfer information about you if Hayagriva is acquired by or merged with another company.
•	Hayagriva displays targeted advertisements based on Personal Information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area.
•	Hayagriva does not provide any Personal Information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
•	Hayagriva advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).

Subject as aforesaid, Personal Information held by Hayagriva relating to You will be kept confidential, but Hayagriva may provide Personal Information to the following parties for the purposes set out in this document:

•	any agent, contractor or third party service provider who provides services such as administrative, telecommunications, computer, payment or securities clearing or other services to Hayagriva in connection with the operation of its business;
•	any other person under a duty of confidentiality to Hayagriva including a group company of Hayagriva which has undertaken to keep such information confidential;
•	credit reference agencies, and, in the event of default, to debt collection agencies;
•	any person to whom Hayagriva is under an obligation to make disclosure under the Requirements of any law binding on Hayagriva or any of group companies and any actual or proposed assignee of Hayagriva or participant or sub-participant or transferee.

Email addresses given to Hayagriva by YOU may be used to send to YOU, data relating to Hayagriva's services, products etc. or such information that Hayagriva feels might be of interest to YOU. This is not intended to be in the nature of spamming by Hayagriva, and is not TO be construed as such. However, at times, a third party affiliate like a payment service provider and such persons / entities that are affiliated to Hayagriva for facilitating normal business transactions of Hayagriva, may use YOUR email addresses in accordance with their respective policies. In such cases, Hayagriva shall in no way be responsible for the action of such affiliates.


Confidentiality and Security

•	We strive to limit access to Personal Information about you to anyone who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
•	We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect Personal Information about you. We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made thereunder to ensure the protection and preservation of your privacy.

Changes to this Privacy Policy
Hayagriva reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change, or modification as indicated by us on www.yoknowledge.com.


Disclaimer & Limitation of Liability
You agree that Hayagriva does not make any representation or provide any warranty or assurance, express or implied, in this Online Privacy Policy document or otherwise relating to the security of Personal Information or the adequacy or fitness of the efforts and intentions Hayagriva has set out in this document. You agree that Hayagriva shall not be liable for any breach of this Online Privacy Policy except where Hayagriva has been proved to have been in willful breach. In any event, Hayagriva shall not be liable for consequential, incidental, indirect or special damages regardless of the cause of action. In particular You understand and agree that messages sent to Hayagriva or www.yoknowledge.com cannot be guaranteed to be completely secure and that Hayagriva will not be responsible for any damages incurred by You or others arising from any message exchanges between You and Hayagriva.

Hayagriva shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any Personal Information or information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.


Contact Information
Hayagriva welcomes your comments regarding this privacy statement at the contact address given at the web site. Should there be any contravention of this online Privacy Policy, Hayagriva will employ all commercially reasonable efforts to address the same.